General Business Terms and Conditions

1. General – Area of Validity

1.1 Our sales terms and conditions shall apply exclusively; we will not recognise any sales terms and conditions stipulated by customers that are contrary to or deviate from our own sales terms and conditions, unless we give explicit written consent to the validity of such terms and conditions in advance. Our sales terms and conditions shall also apply in cases where we are aware of a customer’s contrary or deviating terms and conditions and unreservedly perform our supply commitment to this customer.

1.2 The present contract contains in writing all agreements reached between us and the customer for the purpose of fulfilling the present contract.

2. Prices

All our prices are net exclusive of VAT. The buyer shall bear all costs related to transport, packaging and any other additional costs such as bank transfer fees. Please note that the customer is responsible for any customs duties that may arise for shipments outside the EU.

3. Payments

3.1 Payments are due in accordance with the present contract. Unless otherwise agreed, our invoices are payable net within 14 days of their issue date. Discounts may only be deducted following special written agreement.

3.2 Customers are only entitled to make set-off claims if their counterclaims have legal validity, are uncontested or recognised by us. Customers may also exercise a right to withhold to the extent that their counterclaim is based on the same contractual relationship.

4. Dispatch

4.1 The buyer shall bear the risk of dispatch. This risk is transferred to the buyer on dispatch.

4.2 We will dispatch to the best of our knowledge without assuming responsibility for using the cheapest and fastest method. The buyer shall bear any extra costs incurred from the buyer’s specific dispatch requests.

5. Consumer’s Revocation

5.1 Right of Revocation

Any customer placing an order as a private individual and end customer in accordance with § 13 BGB (German Civil Code) has the right to cancel in writing his intention under the agreement either by means of a revocation notice addressed to MRU GmbH (e.g. by letter, e-mail or telefax) without the need to state a reason or by returning the goods to MRU GmbH. The revocation notice should be addressed to:

MRU GmbH, Kanalstraße 38, 22085 Hamburg, Germany

E-mail: info@m-r-u.de

Telefax: +49-40-22725810

The customer must be able to provide proof that the returned goods have been dispatched.

5.2 Period of Revocation

The period of revocation is one (1) month, starting at the earliest from the day after receipt of a written revocation instruction to be sent separately, however no earlier than the date when the addressee received the goods. The period of revocation is met if the revocation notice or the goods were dispatched in due time.

5.3 Consequences of Revocation

In the event of an effective revocation, the services rendered by each party shall be refunded and any profits gained (e.g. interest) returned. If the customer is unable to return the service rendered in its complete form or if it is returned partly or in a deteriorated form only, the customer may under certain circumstances be liable to pay MRU GmbH compensation accordingly. This does not apply to the transfer of goods if the deterioration of the goods is due exclusively to the customer checking them, e.g. on his shop premises. The customer can avoid this liability by not using the goods as if he were the owner and by refraining from any action that would diminish their value. Liability does not apply if a notice of instruction concerning potential liability and the possibility of avoiding the same was not submitted in writing (e.g. by letter, e-mail or telefax) at the time of conclusion of the contract. The customer must fulfil any obligation to refund payments within 30 days of dispatching the revocation notice. MRU GmbH will exercise its right of retention until such time as the goods have been returned in full.

5.4 Returns

The customer shall bear the costs of returning the goods.

6. Reservation of Property

We reserve the title to the goods until all payments resulting from the supply contract have been received. In the event of a breach of contract by the customer, especially a delay in payment, we are entitled to take back the goods. The act on our part of taking back the goods amounts to a cancellation of the contract. After the goods have been taken back by us, we are entitled to realise them and any proceeds from this realisation – less reasonable realisation costs - will be deducted from the customer’s payables.

7. Data Protection

We will electronically store and process data related to your person for the purpose of processing the sales contracts we have concluded with you as far as is required in order to draw up, structure the contents of or change the contractual relationship (inventory data), e.g. for the purpose of delivering goods to an address supplied by you. In addition, we store and process data related to your person for internal statistical purposes. Data is not passed on to any third party.

8. Place of Fulfilment, Jurisdiction

8.1 The place of fulfilment for all rights and obligations resulting from our supply and service performance is the company’s domicile.

8.2 The contractual relationship is subject exclusively to the legislation of the Federal Republic of Germany.

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